How to Update Your Payment Method to Ensure Renewal Completes
Here’s how to update your billing information and manage your membership renewal:
Go to Your Billing Settings
Visit: https://community.americanherbalistsguild.com/account/billing?tab=paymentMethods
Note: This link requires that you're logged into your account.
Add or Update a Payment Method
- Click Add payment method or Edit next to your saved payment details.
- Enter your card information and save your changes.
Understanding Renewal Timing
- After our April 2025 platform migration, memberships are set to automatically renew if a payment method is on file.
- You will receive an email reminder before any payment is processed.
- No payment will be charged without your ability to update or cancel beforehand.
Common Payment and Renewal Questions
- New System: If you see a “trial ending” message, it’s part of our transition — your benefits are active until your renewal date.
- Adding Payment Early: You can add a payment method anytime; you won't be charged until your renewal date.
- Extending Your Trial: If you need more time before renewing, contact AHG Support and we can extend your trial if eligible.
✅ Quick FAQ
Can I update my payment method without being charged immediately?
Yes! Adding a payment method will not trigger a charge until your scheduled renewal date.
Will I lose access if I don't update my payment before my trial ends?
You’ll receive reminders, and if needed, we can extend your trial to ensure uninterrupted access.